I have been controlling my Andor Luca R camera with MM for the past weeks without any problems but two days ago I moved the camera to another setup and in the meantime I upgraded MM to the latest nightly-built since I was trying out some other devices in the meantime.
When I put the Luca back on the original setup, the MM could not control the camera anymore. The computer sees the camera and all the drivers are the same (I am using a 64 bit version of MM on a Windows 7). I am able to control the camera with the software provided by Andor.
When I use the Hardware wissard in MM, I can hear that MM communicates with the camera since the fan-speed of the camera slowly decreases when I start the wizzard. When I try to ad Andor device, MM detects Luca R, but when I press add, I get the error message "Error in device Andor, Error code 20991 (51ff hex)"
Does anyone have a clue what this error message means and how I can get MM to successfully control my camera?
On Fri, Jun 22, 2012 at 3:38 AM, bjornagn <[hidden email]> wrote:
> When I try to ad Andor device, MM detects Luca R, but when I
> press add, I get the error message "Error in device Andor, Error code 20991
> (51ff hex)"
> Does anyone have a clue what this error message means and how I can get MM
> to successfully control my camera?
Error 20991 means DRV_NOT_SUPPORTED from the Andor SDK user's guide
error codes page. So this could mean there's a bug in the MM
DeviceAdapter calling a function of your Luca-R camera which it does
not support (more specifically the bug is this error return needs to
be handled properly).
Which version of MM were you running on your previous setup, and can
you advise the version of your nightly-build? You could downgrade to
that previous version to get it working, but it would be much better
for us to investigate and fix this issue to help other MM users.
I was wondering if Andor Luca support has been re-added to the current version of Micro-manger. The last time I tried, the camera was not supported. There are some bugs in 4.1.8, and I want to see if they are still present in the current version.